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Business Improvement Analyst

Monash University

There’s a certain feeling you get from working at Monash University. It’s the feeling that you’re a part of something special. Something significant. So if you’re looking for the next chapter in your career, it’s here. You’ll be given the opportunity to challenge yourself, build on your skills, and make a significant contribution to a workplace that’s filled with energetic and inspiring people. Talent thrives here – and so do truly satisfying careers.

Buildings & Property Division (BPD) provide facility management and support services for the teaching, research and business functions of the University.

BPD Business Support provides a broad range of professional services for both the Division and directly to the University. Internally teams provide administrative, change management, risk, compliance, communications and reporting capability. Externally teams provide professional services in the areas of OHS, wellbeing and environmental sustainability. In addition, Business Support provides the first contact point for customer service and client relationship management.

The Opportunity

The Business Improvement Analyst is responsible for the day to day system administration of several facility maintenance and construction software packages. This includes supporting business improvements which may result in software changes and upgrades. The role also provides user training and liaises with other software support teams. The role ensures that BPD processes are followed in a consistent and compliant manner, and reporting mechanisms support the broad requirements of BPD and the University.

This Analyst will manage day to day system administration for several software packages supporting maintenance activities and ensuring that system functionality and data integrity meet the current and future needs of BPD operations and the University. You will be involved in the designing, development and interpretation of workflow solutions in accordance with the Division’s business requirements using University systems such as BEIMS/PULSE Frevvo, DocuSign, SINE, Squiz, as well as custom reports and dashboards in accordance with the Division’s performance and business reporting requirements.

To be successful in this position you will have:

  • Demonstrated experience in administering SQL databases, web applications, web languages and various reporting tools, including user training and issue resolution in a facilities management or construction field
  • Demonstrated experience in administering BEIMS/PULSE or a similar facilities management software. Experience in facilities management, preferably at a University or educational institution is desirable
  • Demonstrated experience in IT project management, agile project delivery and change management are essential

If this sounds like a position that suits your current career focus we look forward to hearing from you.

This role is a full-time position; however, flexible working arrangements may be negotiated.

At Monash University, we are committed to being a Child Safe organisation. Some positions at the University will require the incumbent to hold a valid Working with Children Check.

Your application must address the selection criteria. Please refer to “How to apply for Monash Jobs“.

Job No.: 625435

Location: Clayton campus

Employment Type: Full-time

Duration: 12-month fixed-term appointment

Remuneration: $82,256 – $88,785 pa HEW Level 06 (plus 10% employer superannuation)

  • Be inspired, every day
  • Enjoy the freedom to discover something new
  • Take your career in exciting, rewarding directions 


Mr Dirk Jansen, Manager Professional Services, BPD,

Position Description

Download File Business Improvement Analyst

Closing Date

Wednesday 20 October 2021, 11:55pm AEDT

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